Great résumés need great conversations – First!


By Kris Jennings

So much information can be relayed through a look, a smile, a frown…

Writing résumés seems to be increasingly left to the domain of online digital templates, emails and twenty-minute telephone conversations or video calls. One of the best proven methods of obtaining important information is through face-to-face conversation and collaboration between job seeker and writer; the very two people who want collaborative success.

Micro facial expressions and body behaviour can relay more information, in a fraction of a second, than any good writer could express in a sentence. That’s why so much importance is placed on a job interview.

Job seekers, who place importance on discussion and interaction in the writing process; usually have a much better experience, achieve better documentation and get better results. They go hand-in-hand! Good discussion equals good information, equals good content. The process enhances interviews and opens-up more job possibilities. So why leave such an important subject, as a career, to chance?

Yet aspirational job seekers, at all levels, persist in pursuing the ‘quick fix’ to get their hard-won career on to paper or screen and out into the ether. Many don’t consider the seriousness of the loss of not getting their intellectual knowledge and experience across accurately. Then wonder why they’re not succeeding in an increasingly demanding job market.

Why? Because there is a misapprehension that the ‘quick fix’ and 21st Century technology will always be enough!

Through face-to-face conversation we gain opportunity to re-define ourselves, improve our  presentation and compete more effectively in a tumultuous job market…

During a conversation we gain more insight into a person through interaction; a wink of an eye, a raised eyebrow, remaining tight-lipped and silent to a question.  We’ve all experienced these looks on others and we’ve all made them ourselves. Like it or not, our faces show many emotions and give away a lot about us.

Celebrated American psychologist Dr. Paul Ekman; pioneer in the study of facial expressions, identifies seven universal micro-expressions: disgust, anger, fear, sadness, happiness, surprise and contempt. He acknowledges these facial expressions are common in all of us; regardless of where we are in the world. The expressions are quick, often lasting less than a quarter of a second and are very difficult to falsify. Yet they show so much!

Getting the right information across in your résumé is paramount! So why not explore what ‘right’ information really is…

 Asking questions, analysing answers, exploring responses, observing and listening; these are all part of the ‘Information Gathering’ process and a key aspect in this type of professional résumé writing. It’s often what people don’t say that is most relevant. They’re often things that don’t seem important to them. But these little gems reveal themselves by exploration and patience and very quickly the real picture of the individual emerges. Usually an interesting person with good credentials, proof of experience, transferable skills, commitment…. The sort of things all employers want to hear! The sort of things which are, sadly, so often lacking in ‘quick fix’ résumés.

Check Alex’s amazing story on  http://résuméésumé/ and read about some other client stories on www.résumé

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